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At HMPL, customer support is at the core of everything we do. With 13,000+ installations across 67+ countries, we are a globally trusted manufacturer and exporter of processing and packaging machinery built on decades of experience and deep technical expertise.
We serve a wide range of industries including Pharmaceuticals, Beverages, Dairy, Food, Cosmetics, Edible Oil, and more providing solutions tailored to each industry’s unique requirements.
Our team of highly trained service engineers excels in delivering premium equipment servicing and retrofitting solutions, ensuring your machines perform at their best at all times. We also provide hands-on training to your production and maintenance teams, empowering them to operate and manage equipment with confidence.
To further support our customers, we offer structured Annual Maintenance Contracts (AMC) designed to ensure zero unplanned downtime through scheduled preventive maintenance, expert inspections, and timely on-site support. Our dedicated spare parts team ensures prompt availability and quick dispatch, minimizing production interruptions.
Whether your requirements arise from new regulatory standards, adoption of new formats and dosing systems, or upgrading of mechanical or electrical components, HMPL provides a tailored solution for every demand. Backed by our dedicated Internal Project Management Team, every project receives end-to-end support with a focused approach on Overall Equipment Effectiveness (OEE), covering both scheduling and technical requirements.
We are committed to delivering innovative and sustainable packaging solutions that help our customers achieve their production goals efficiently and consistently.
At HMPL, we recognize that maintaining a dependable stock of vital spare parts is crucial for the longevity and seamless operation of your production line. Drawing on our deep experience in managing diverse parts inventories, we ensure responsive and reliable stock management minimizing downtime and keeping your operations running without interruption.
We supply genuine OEM spare parts, dispatched promptly from our Ahmedabad facility, ensuring you receive the right part at the right time. Our focus on Overall Equipment Effectiveness (OEE) underscores our commitment to enhancing machine performance and extending equipment lifespan thereby reducing the Total Cost of Ownership (TCO) for our clients.
Through effective inventory management and strategic spare parts planning, we provide dependable support that maximizes productivity and long-term operational efficiency.
At HMPL, our field engineering team specializes in Retrofit, Upgrade, and Consultancy solutions designed to extend the life and enhance the performance of your existing machinery. Rather than replacing equipment entirely, we identify targeted improvements that deliver measurable results at a fraction of the cost.
Our retrofit and upgrade services cover mechanical component upgrades, electrical system modernization, control panel replacements, HMI upgrades, and adaptation of machines to new formats or dosing systems. Whether driven by new regulatory requirements, production line expansion, or the need to improve output quality, our engineers design and implement solutions tailored to your specific equipment and operational goals.
Through detailed on-site equipment audits and performance assessments, we also identify inefficiencies, recommend targeted improvements, and deliver consultancy solutions covering key areas including machine performance, Overall Equipment Effectiveness (OEE), production bottlenecks, and Total Cost of Ownership (TCO) reduction.
At HMPL, our field technical service engineers are dedicated to providing end-to-end production support across your entire processing and packaging line. Our team excels at both coordinating equipment commissioning including installation verification, trial runs, and operator handover and performing detailed machinery audits to identify and resolve performance gaps before they impact production.
By carefully assessing and maintaining your machinery, we help sustain optimal production levels while minimizing unplanned downtime. Our engineers are available for both on-site support and remote technical assistance, ensuring fast response regardless of your location.
Whether you require immediate breakdown support or long-term production optimization through our AMC plans, our team is equipped with the expertise and tools to keep your operations running at peak performance consistently and reliably.
Automation has transformed industries worldwide by optimizing and accelerating production processes. Our intelligent, robotic, and AI-driven systems significantly reduce the need for manual labour, enhancing Overall Equipment Effectiveness (OEE) and lowering operational costs enabling your facility to achieve higher output with greater consistency.
We offer processing and packaging machinery for the Pharmaceutical, Non-Pharmaceutical, and various other industry-specific applications including Beverages, Dairy, Food, Cosmetics, Edible Oil, and more.
Yes, HMPL is a trusted packaging partner for many businesses. We can tailor our processing and packaging machinery to ensure it aligns perfectly with your specific business requirements.
Our solutions feature a very short learning curve. Each machine is carefully designed to be exceptionally user-friendly and intuitive, allowing for quick setup and operation.
We prioritize seamless systems integration when designing our products. Our packaging machines are meticulously engineered to merge effortlessly with your existing solutions. Our technical team can evaluate your current production lines and customize designs to ensure seamless integration.
The estimated timeframe can vary based on the product and its customization. Typically, our machines are ready to ship within 1-2 months after order placement. However, projects involving processing plants, complete packaging lines, turnkey projects, and other complex solutions may require several months for completion.
Our machinery complies with USFDA and EU GMP international standards. Additionally, our machinery is CE-certified.
HMPL offers four AMC plans Basic, Premium, Super Premium, and Platinum with visit frequencies ranging from 3 to 15 days per quarter. Download our AMC brochure for full details.
Yes, all spare parts supplied by HMPL are genuine OEM parts dispatched from our Ahmedabad facility to ensure compatibility and quality.
