These Terms and Conditions govern the sale, supply, installation, and after-sales service of machinery and related products provided by Harikrushna Machines Pvt. Ltd. (HMPL). By placing an order, issuing a purchase order, or accepting a quotation from HMPL, the buyer agrees to be bound by these Terms.
“Company” refers to Harikrushna Machines Pvt. Ltd. “Buyer” refers to the individual or entity purchasing products or services from HMPL. “Products” include machinery, equipment, spare parts, accessories, and related goods supplied by HMPL.
All quotations are valid for 30 days unless otherwise stated. A contract is formed only when HMPL issues written order confirmation. Any customization or specification provided by the buyer must be accurate and approved before production begins.
Where engineering drawings or technical documents are provided for approval, the buyer must review and confirm them before manufacturing begins. Delays in approval may result in revised delivery schedules.
Unless otherwise agreed in writing, the standard payment terms are:
Late payments may attract interest charges as per applicable commercial practices.
Products are supplied Ex-Works from HMPL manufacturing facility unless otherwise agreed. Risk of loss or damage transfers to the buyer upon dispatch or handover to the carrier.
Where installation services are included, HMPL engineers will support commissioning of equipment. The buyer must ensure the installation site is ready with required utilities, space, and safety arrangements.
Where FAT is agreed, the buyer may attend testing at HMPL facility. If the buyer does not attend within the agreed timeframe after notification, the equipment may be deemed accepted for dispatch.
HMPL warrants that its products will be free from manufacturing defects for a period of 12 months from commissioning or 15 months from dispatch, whichever occurs earlier.
HMPL’s liability under any contract shall be limited to the value of the supplied equipment. HMPL shall not be responsible for indirect or consequential losses including loss of profit, production downtime, or business interruption.
All designs, drawings, engineering data, and technical documentation remain the intellectual property of HMPL. Buyers may not reproduce, copy, or reverse engineer HMPL equipment without written permission.
HMPL endeavors to maintain availability of genuine spare parts for its equipment models. Customers are encouraged to maintain critical spare parts inventory and consider Annual Maintenance Contracts (AMC) for continued support.
Information submitted through enquiry forms or newsletter subscriptions may be used for communication and service purposes. Personal data is handled in accordance with applicable data protection regulations.
Orders once confirmed cannot be cancelled without written approval from HMPL. Cancellation charges may apply depending on the stage of production.
HMPL shall not be liable for delays or failure to perform obligations due to events beyond its control including natural disasters, strikes, pandemics, or supply disruptions.
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Ahmedabad, Gujarat.
At Harikrushna Machines Pvt. Ltd. (HMPL), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights in compliance with India's Digital Personal Data Protection Act, 2023 (DPDPA) and the Information Technology Act, 2000.
We collect information when you interact with our website:
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
You can manage or disable cookies through your browser settings. HMPL does not use advertising cookies or serve any third-party ads on this website.
We use the following trusted services which may process limited data under their own privacy policies:
HMPL does not use any advertising networks, Google DoubleClick, or third-party ad platforms on this website.
Late payments may attract interest charges as per applicable commercial practices.
HMPL serves clients across 67+ countries. If you access our website from outside India, your data will be transferred to and processed in India. By submitting information through our website, you consent to this transfer. We ensure all data handling meets applicable international standards.
Under India's DPDPA 2023 (and GDPR for European visitors), you have the right to:
To exercise any of these rights, email us at marketing@harikrushna.com. We will respond within 30 days.
You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email we send, or by emailing marketing@harikrushna.com with subject "Unsubscribe". Transactional emails (order confirmations, warranty, support) are not affected.
Our website is intended for business professionals. We do not knowingly collect data from anyone under 18 years of age. If you believe a minor has submitted information, please contact us and we will delete it immediately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
