Sales:
Identify and generate new business opportunities in assigned regions.
Develop strong customer relationships and ensure repeat business.
Conduct product demonstrations, presentations, and technical discussions with clients.
Achieve sales targets and contribute to business growth.
Service & Support:
Install, commission, and maintain packaging machinery at customer sites.
Provide prompt technical support, troubleshooting, and preventive maintenance.
Train customer staff on machine operation and upkeep.
Coordinate with the head office/technical team for escalation of complex issues.
Other:
Prepare service reports, sales activity reports, and customer feedback.
Ensure customer satisfaction through timely response and professional support.
Travel extensively within the assigned region for sales and service activities.
Qualifications & Skills:
Diploma/Degree in Mechanical/Electrical/Electronics/Instrumentation Engineering.
2–5 years of relevant experience in sales/service of industrial machinery (packaging or similar industry preferred).
Strong technical knowledge with hands-on troubleshooting skills.
Excellent communication, presentation, and negotiation skills.
Willingness to travel extensively across multiple locations.
Self-motivated, target-oriented, and customer-focused.