Job Title: Sales & Service Engineer
Location: Multiple Locations (North & South India)
Key Responsibilities:
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Sales:
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Identify and generate new business opportunities in assigned regions.
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Develop strong customer relationships and ensure repeat business.
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Conduct product demonstrations, presentations, and technical discussions with clients.
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Achieve sales targets and contribute to business growth.
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Service & Support:
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Install, commission, and maintain packaging machinery at customer sites.
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Provide prompt technical support, troubleshooting, and preventive maintenance.
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Train customer staff on machine operation and upkeep.
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Coordinate with the head office/technical team for escalation of complex issues.
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Other:
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Prepare service reports, sales activity reports, and customer feedback.
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Ensure customer satisfaction through timely response and professional support.
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Travel extensively within the assigned region for sales and service activities.
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Qualifications & Skills:
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Diploma/Degree in Mechanical/Electrical/Electronics/Instrumentation Engineering.
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2–5 years of relevant experience in sales/service of industrial machinery (packaging or similar industry preferred).
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Strong technical knowledge with hands-on troubleshooting skills.
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Excellent communication, presentation, and negotiation skills.
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Willingness to travel extensively across multiple locations.
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Self-motivated, target-oriented, and customer-focused.