Key Responsibilities:
- Manage export inquiries, quotations, and communication with overseas clients and agents.
- Coordinate with production, dispatch, and logistics teams for order planning and shipment.
- Prepare and manage export documentation (Proforma Invoice, Packing List, Bill of Lading, etc.).
- Enter and maintain all export data and order details in the ERP system (ERP knowledge is a must).
- Ensure timely follow-up on payments, shipments, and documentation compliance.
- Coordinate with freight forwarders and CHA for export logistics.
- Support the Export Manager in developing new markets and maintaining client relationships.
- Prepare sales reports and MIS for management review.
Desired Candidate Profile:
- Graduate / Postgraduate in International Business, Commerce, or related field.
- 2–5 years’ experience in export coordination, preferably in the machinery or engineering industry.
- Strong command of English (written and verbal).
- Hands-on experience in ERP software (mandatory).
- Good knowledge of export documentation, logistics, and LC handling.
- Proficient in MS Office and email communication.
- Organized, self-driven, and capable of multitasking.